Trail Mix

Posted by Tamarack in Perspectives on 1/21/2021
Challenge: If you are using the Automated Clearing House (ACH) module to automatically collect payments, you may find yourself or your team bogged down with manually processing NSF and other ACH return codes. Do you know you can configure the system to reverse ACH payment due to reasons such as insufficient funds or invalid account number? Additionally, you can configure the system to automatically assess an ACH Return Fee.
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Posted by Tamarack in Perspectives on 12/16/2020
Did you know you can create delimited data files from a UniQuery (InfoTrieve)?
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Posted by Tamarack in Perspectives on 11/19/2020
Challenge: Collector worklist assignment occurs each night during the jobstream within the aging process. Often there are times when customers need to run worklist assignment outside of the jobstream. Some situations would be due testing new collector assignment parameters in a test environment or incorrect aging date in production.
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Posted by Tamarack in Perspectives on 10/23/2020
Growing portfolio diversity may lead to general ledger integration issues. For example, a new type of transaction or different business segment may cause account masking errors when posting journal entries.
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