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Empathy

Posted by Scott Nelson in Perspectives on 5/27/2021
The harsh reality of Internet & enterprise software-based business models is that one scales exponentially and the other scales only as fast as the company can develop a relationship with each customer. But knowing your customers needs and meeting those needs is a fundamental of any business. So how does one succeed independent of relationships-by-name? The answer to this paradox can be found in three key principles in the practice of SaaS business models.
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Posted by Scott Nelson in Perspectives on 12/9/2020
Technology does not exist in a vacuum. Like living things, each technology trend exists in an ecosystem. Scott Nelson explores five technology ecosystems the equipment finance industry must consider to stay relevant and successful for many years to come.
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