COVID
The availability and analysis of data is the driving force for change in business today and we see five ways that it is going to change the way equipment finance operates over the next few years. We note that “changing the way a business operates” is another way to say “changing our behavior” so we are really talking about five ways data is going to create innovation in our industry.
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Thought leaders approach most topics walking the line between being first with an idea and having recognized peers supporting/validating the idea. We approached the first article in this series (When uncertainty hits the balance sheet: High Residuals) with that usual balance in mind and are happy to report that we have company in our observations as well as novelty in some of our recommendations.
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Everything from the economy to the housing market is changing at an accelerating pace. Technology is the key to futureproofing your organization. So, how should organizations prepare themselves for the future?
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According to Economist Frank Knight, uncertainty is a lack of knowledge which is immeasurable and impossible to calculate. He also said uncertainty is the only true source of profit because, unlike risk, uncertainty cannot be hedged. If uncertainty is a source of profit, there is money to be made here.
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The pressure to be competitive in the equipment finance industry has never been higher. The Covid-19 pandemic and the current economic conditions combined with the need for equipment finance companies to satisfy both current and future customer expectations have driven the industry to a place where digital transformation is no longer “nice to have”, it’s essential.
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“Get closer to your customers” is an age-old platitude from business consultants in times of stress.
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